Social Faux
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Privacy Policy
Last updated: March 2026

This Privacy Policy explains how Social Faux ("we", "us", "our") collects, uses, and protects your personal information when you use our website and Service.

1. Information We Collect

We collect the following types of information:

  • Account information: Your email address and display name when you register
  • Usage data: Records of downloads, platforms used, and timestamps
  • Payment information: Billing is handled entirely by Stripe — we do not store card details
  • Technical data: IP address, browser type, and session identifiers for security and fraud prevention

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Enforce usage limits on free accounts
  • Send transactional emails (account confirmation, billing receipts)
  • Improve and develop the Service

3. Data Storage

Your data is stored on servers located within the United Kingdom and European Economic Area. We retain account data for as long as your account remains active. Download history is capped at your 20 most recent entries per account.

4. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing (Stripe Privacy Policy)

We do not sell your personal data to third parties.

5. Cookies

We use a session cookie to keep you logged in. No advertising or tracking cookies are set by Social Faux.

6. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Object to or restrict certain processing

To exercise any of these rights, contact us at hello@socialfaux.co.uk.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Passwords are stored as bcrypt hashes and are never stored in plain text.

8. Children

Social Faux is not directed at children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at hello@socialfaux.co.uk.

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